Privacy & GDPR

TECTOCUBE – Privacy Policy

We collect only the information necessary to provide our hosting services: your name, email address, and IP address for security purposes.

1. Data Collection

We collect only the information necessary to provide our hosting services: your name, email address, and IP address for security purposes.

2. Payment Security

TECTOCUBE does not store or process your credit card details on our servers. All payments are securely handled by Stripe, a PCI-certified payment provider.

3. Data Usage

Your data is used solely for account management, service notifications, and technical support. We never sell your personal information to third parties.

4. Cookies

We use essential cookies to keep you logged into your control panel and to remember your session preferences.

5. User Rights

You have the right to request a copy of your data or its deletion at any time by contacting us at [email protected].

6. GDPR Compliance & Legal Basis

For users in the European Economic Area (EEA) and UK, we process personal data in accordance with the General Data Protection Regulation (EU GDPR 2016/679). Processing is based on contract performance (providing your server), legitimate interest (anti-DDoS, fraud prevention, security logs), and your explicit consent where required.

7. Data Retention & Security

We retain account and billing data only for as long as your account remains active or as required by applicable tax and accounting laws. All connections to our panel, API, and SFTP are encrypted using TLS/SSH.

8. Your GDPR Rights & Contact

Under GDPR you have the right to access, rectify, export (data portability), restrict processing, or request erasure ("right to be forgotten") of your personal data, as well as the right to lodge a complaint with a supervisory authority. Contact us at [email protected].